Charmius Terms and Conditions
Welcome to Charmius Casino. These Terms and Conditions govern your use of our website and services at charmius.com, operated by 3-102-957682 S.R.L. (Costa Rica, San José, Escazú), with payments processed by MASSIVITY LTD (Cyprus, HE 491548). By creating an account and using our platform, you agree to be bound by these terms in full. If you do not agree with any part of these terms, please do not use our services.
About Our Licence and Eligibility
We operate under a B2C remote gambling licence No. 0000181 issued by the Tobique Gaming Commission under the Tobique Gaming Act, granted on 15 May 2026. At Charmius Casino, we primarily serve players from Australia, Canada, and New Zealand, along with international customers where permitted by local law. We do not accept players from the United States or any jurisdiction where online gambling is illegal, restricted, or where we are not licensed to operate. You must be of legal gambling age in your jurisdiction to register and play at Charmius Casino.
Account Registration
When completing charmius registration, you must provide accurate, current, and complete information. Our charmius registration online process requires verification of identity before withdrawals can be processed. Each player may hold only one account; duplicate accounts will be closed, and associated funds may be forfeited. You are responsible for keeping your login credentials confidential, and you agree to notify us immediately if you suspect unauthorised access to your account via charmius casino login.
Deposits, Withdrawals, and Payments
We support a wide range of currencies, including AUD, CAD, USD, NZD, and EUR (one currency per account), along with major cryptocurrencies such as BTC, ETH, LTC, BCH, DOGE, XRP, SOL, TRX, USDT, USDC, DAI, and BNB. Our minimum deposit is $10 ($30 for bonus deposits), with a maximum deposit of $3,000. The minimum withdrawal amount is $50. We process charmius casino withdrawal requests within 24 hours for verification purposes; your first withdrawal to a new payment method requires additional one-time verification, which may take 2-24 hours.
Withdrawal limits apply: $2,000 per day and $5,000 per week, with large withdrawals potentially paid in instalments. Higher payout plans are available for VIP members. Cashout times vary by method - e-wallets are typically fastest, while card payouts handled by banks may take 3-7 business days after approval. Every deposit must be wagered at least three times before it becomes eligible for withdrawal.
Bonuses and Promotional Terms
Our Charmius welcome package offers up to $2,000 plus 100 Free Spins across your first two deposits. If you're searching for a charmius promo code or charmius no deposit bonus code, please note that current offers are activated directly through the Cashbox at the time of deposit, without a separate charmius casino bonus code requirement. Our standard wagering requirement is x40 on bonus funds and Free Spin winnings.
- We apply a maximum bet limit of $7.50 while wagering any bonus, including bonus buys and double-ups
- Our bonuses are non-sticky, meaning real money is used first, followed by bonus funds
- Only one bonus may be active per deposit
- Table games, video poker, and certain roulette variants do not contribute to wagering requirements
- Progressive jackpot slots, bonus buy slots, and non-slot games such as crash and bingo are excluded from bonus play
- We reserve the right to cancel a bonus once the linked balance drops to $0.75 or less
We offer additional recurring promotions including Wednesday Free Spins, Sunday Gift deposit matches, weekly cashback by VIP level, and a Daily Deposit Insurance programme. Full terms, including minimum deposits and win limits, are detailed within each individual promotion page. We at Charmius reserve the right to amend, suspend, or withdraw any bonus offer at our discretion, subject to applicable regulatory requirements.
Games and Fair Play
Charmius Casino features over 4,600 games, including more than 3,800 slots, 470+ live dealer titles, and 1,400+ jackpot games sourced from 41 game providers and 17 live studios. Our charmius poker, charmius baccarat, and other table games operate using certified random number generators or live dealer streams, depending on the format selected. We do not guarantee any specific outcome, and all game results are determined by the respective gaming software or live dealer action, independent of our influence.
Our Charmius platform is available via desktop, mobile, and PWA applications for Android, iOS, Windows, and macOS. Game availability may vary by jurisdiction due to licensing or regulatory restrictions.
Responsible Gambling
We are committed to promoting responsible gambling among our players. Our platform offers self-exclusion options, deposit limits, and access to support resources for those who may need assistance. If you believe your gambling habits require attention, please contact our support team, and we will assist you in setting appropriate account restrictions.
Account Suspension and Termination
We reserve the right to suspend or close your account if we suspect fraud, bonus abuse, multiple accounts, or any violation of these terms. In such cases, we may withhold winnings pending investigation. You may also request closure of your account at any time by contacting our support team.
Customer Support
Our Live Chat support is available 24/7, alongside email support at [email protected]. We offer assistance in English, French, German, Italian, Portuguese, and Spanish. Whether you have a question about a charmius casino bonus, withdrawal processing, or general account issues, our team is ready to help at any hour.
Limitation of Liability
We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access to our platform. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. Nothing in these terms limits liability that cannot be excluded under applicable law.
Changes to These Terms
We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements, or business practices. We encourage you to review this page periodically. Continued use of Charmius Casino after any changes constitutes your acceptance of the revised terms.
Contact Us
If you have any questions regarding these Terms and Conditions, please reach out to us via Live Chat, available 24/7, or by email at [email protected]. We at Charmius Casino value transparency and are happy to clarify any aspect of our policies upon request.